These terms supersede all previous agreements.
We do not accept liability for damage or injury through misuse of products purchased.
reserve the right to charge interest at 3% compound per day after 28 days for overdue accounts.
Any damages or shortages should be notified to us within 7 working days, this does not affect your statutory rights.
All faulty items should be returned to us with a covering letter stating the fault plus the original invoice.
Under the Sale and Supply of Goods Act 1994, we will always offer a refund, exchange or credit where goods are not
of satisfactory quality, fit purpose or have been mis-described.
Where parcels are delivered by courier, if the outer packaging is visibly damaged, the customer is requested to sign
for the goods stating that the parcel was damaged. This will not affect customers statutory rights to a reasonable
opportunity to examine the goods contained.
Designs and colour schemes may vary due to the manufacture and/or dye process of some items from time to time.
Refusal of goods at the time of delivery will result in full postal charges being incurred by the customer. This
includes sending back to source, except where the 7 day cooling off period is applicable.
Debt collecting agencies or court charges will be passed to the customer.
Investigation of missing or delayed parcels will be pursued through normal channels before compensation is considered.
Where an item is to be returned where the customer is not at fault, postage reimbursement is limited to £4.25 in respect
of the returned parcel.
Goods must be returned to us in perfect condition and in the original packaging. If your item is returned for a refund -
we will charge you a re-stocking fee of £3.00. Should you return your item for exchange - we will charge you £5.00
(This includes a re-stocking fee plus a small charge to re-send your replacement item). You should include this payment
via cheque or postal order with the returned item, made out to Karate Kit Limited.
Goods are subject to availability. We reserve the right to alter specifications and/or products without notification.
Third party cheques are not accepted.
Any charges incurred in respect of bounced cheques, i.e. returned or represented, will be passed to the customer,
this is subject to a minimum charge of £10 per bounced cheque.
Prices are subject to alteration without prior notice.
The customer has no right to exchange or refund in respect of Videos, Books, DVD’s or CD’s unless defective, not fit
for its purpose or not as described. Any exchange will be for an identical title to be negotiated with the customer.
No custom, special or sale item will be accepted for refunds or exchanges unless faulty.
Back ordered goods will be despatched as soon as possible and will not incur additional postal charges.
The customer will be entitled to a cooling off period of 7 working days after having received the goods or at any
time prior to receiving goods, the cancellation should be notified in writing (includes fax or email). Cancellation does
not apply to DVD’s CD’s audio or video tapes which the customer has unsealed. The cost of returning the product unless
faulty, defective or not fit for its purpose will be at the customer’s expense.
Please note that courier charges may be applicable where customers require goods to be re-directed to an alternate
address or where a further delivery attempt has to be made by the courier when the customer has been unavailable to accept
the goods.
Back Orders. If your item is not in stock, we will back order for you. You will be contacted with the option to
cancel your order if you would rather not wait.